Privacy policy overview

How your data is protected throughout your interaction with us

A transparent approach to privacy

Your privacy is important to us. We collect only minimal information needed to deliver our services and keep your experience smooth and secure.

All personal information is treated confidentially in accordance with applicable Australian privacy regulations and industry guidelines.

Collection of personal information

We gather only what is necessary for consultations, reporting, support, and communication related to real estate services.

Direct information you provide

• Contact data, such as your name and preferred method of communication.
• Property details required for assessments or market analysis.
• Any queries or requests you submit via forms or emails.
• Feedback you share after a service or consultation.
• Information needed for appointments or scheduled calls.

Automatically collected data

• Device details, browser type, and basic system information for security.
• Visit timestamps and browsing history on our website pages.
• General location information, such as city or region.
• Usage data, including interaction with site features.
• Cookies and preferences set during your visit.

Use of information collected

Your information is used to complete property evaluations, communicate with you, ensure service quality, improve website experience, and meet legal requirements.

• Delivering requested market analysis or property reports.
• Responding to questions, consultations, or follow-up requests.
• Informing you about service features or changes.
• Supporting administrative and customer service activities.
• Complying with relevant regulations and industry guidelines.
• Website analytics to optimise our content delivery.
• Improving security measures for all site users.

Our promise: We will not sell your data or share it for unrelated advertising purposes. Data is kept only as long as needed and with strong safeguards.

Sharing of data

Personal information is only shared with trusted partners required to support our services or when required by legal obligations.

Service providers

We select service partners who meet privacy and security standards expected in the industry.

Legal requirements

We may share data as necessary to comply with Australian laws or regulatory obligations.

Anonymous data and statistics

Data that cannot be linked to an individual is used to improve our services.

Your privacy rights

You have full rights to access, correct, delete, or restrict the use of your data. Contact us anytime for clarification or to exercise these choices.

• You may request a summary of your personal data held by us.
• Ask us to amend incorrect or outdated details at any time.
• Request the removal of your information from our systems.
• Request a digital copy of your provided information.
• Object to certain processing activities, if applicable.
• Request to restrict data use under qualifying conditions.

Keeping your information safe

We maintain physical, electronic, and procedural safeguards to protect your personal details.

Technical security measures

• Encrypted data transmission and storage practices.
• Routine security assessments and vulnerability checks.
• Up-to-date firewall protection and monitoring.
• Secure server infrastructure within Australia.

Organisational safeguards

• Strict access control to systems and records.
• Employee confidentiality and privacy training.
• Clear incident response procedures for data protection.
• Regular review of privacy policies and practices.

Our data retention practices

Data is stored only as long as necessary to provide services and fulfil legal or regulatory requirements.

• Kept only for the duration of your active use.
• Stored according to your engagement history.
• Retained for service follow-up, then deleted.
• Used for invoicing purposes as applicable.
• Managed according to your preferences and opt-outs.

We prioritise limited retention to safeguard your privacy.

International transfers of data

Any transfer of your data outside Australia occurs only where safeguards align with Australian standards.

• Agreements with service providers include data protection terms.
• Transfers are for necessary business functions only.
• Privacy risk assessments precede transfers.
• Your rights remain respected in international data processing.

About cookies and tracking

Our site uses cookies for essential operations, enhanced security, and performance optimisation. Preferences may be managed at any time.

Types of cookies used

• Enable fundamental site features for smooth browsing.
• Support web analytics and technical improvements.
• Store your chosen settings for a seamless experience.
• Help remember user preferences and site customisations.

You may adjust browser settings to control cookie use at any time.

Policy updates and changes

Updates to this privacy policy will be published here and may be notified to registered users by email.

• Website notifications for significant changes.
• Email communication for direct account holders.
• Revision history published on this page.
• Contact details included for queries.

Please review this page periodically for the latest information.

Contacting us about privacy

For any privacy concerns or requests, please reach out directly by email or online form.

janarifio

255 Broadway, Glebe, NSW 2007 Australia

Phone: +61 3 1229 1045

Email: content@janarifio.com

Last updated October 26, 2025

Effective from October 26, 2025